Workplace orientation – the ‘onboarding process’ – can be a significant factor in employee satisfaction. Here’s how you can build a good one.

If you don’t have a set orientation process in place, don’t worry – you’re among the 68% percent of companies without one. [1]

Many opt for on-the-job training where employees can learn as they go. While this can save money in the short-term, you can take a financial hit in the long run if your employee chooses to move on – the average cost of replacing an employee is between 16 and 20 percent of their salary.

When it comes to starting a new position in a large company, familiarity breeds contentment

But once you’ve put the right process in place, you’ll need to update it on a semi-regular basis to make sure it’s ticking all the boxes. Once every three years, reassess the process in full, and update it accordingly to keep it fresh.

You won’t get a second chance to make a first impression. So make sure you have an onboarding process in place that leaves your new hires feeling welcome, valued and prepared.

Here are some things to consider.

Keep things as simple as possible

There’s no need to make new hires learn the hard way. Keep things as simple – and engaging – as possible. Your communication and collaboration tools can help.

Using Workplace, for example, enables you to add new hires to a ‘new starters’ Group that uses pinned posts and file-sharing to help people get up to speed quickly.

Every new hire is individual. So their onboarding experiences should be too

It’s a quick and effective way of pointing people to important documents like orientation schedule and learning aids.

Do the Who’s Who

Depending on the size of your company, your new hires will likely have plenty of new faces and names to memorize. Make things easy for everyone concerned by having a company ‘family tree’ with job titles, names and a short description hosted on your company intranet or people directory.

When it comes to starting a new position in a large company, familiarity breeds contentment.

Make it personal

Every new hire is individual. So their onboarding experiences should be too. Make sure each one is unique, exciting and, above all, relevant. Simple steps to do this include assigning mentors to new hires to help build employee relations and develop professional plans.

Using collaboration tools like Workplace are an effective way of managing the mentor relationship. They can work together to keep track of progress, coordinate training and share materials needed to support the on-boarding.

Don’t just orientate: integrate

Everyone’s had an experience where they’ve toured an office and said hello to fifty people but remember a grand total of four or five.

Giving new employees clear goals is more likely to make them feel valued

Ensure that each new hire gets a warm welcome with a team or company lunch or drinks. Friendly faces from the get-go will help build new employees’ impression of the office as a comfortable and cheerful place to be.

Draw guidelines and set goals

Set specific goals and offer guidelines for new hires.

Giving people clear things to strive for – and providing regular, productive feedback – makes new employees feel valued. It makes them feel as though they’re an essential part of their organizations’ success.

And that’s the key to both short and long-term fulfillment of individual and business alike.

See how using Workplace is helping Campbell have better conversations. Or try Workplace Premium free for 90-days.


[1] Why 68% of Companies Fail Their New Hires & Employees, Workology

What's next

Read more Work hacks

7 reasons to upskill your Millennial workers

Young employees want to make an impact on the workplace but often lack practical experience. Here’s how you can help accelerate their learning and motivation.

Read more Success stories

How one university is using Workplace to combat environmental issues

Founded in 1991, Australian Catholic University (ACU) is a national, non-profit university on a mission to transform communication in tertiary education.

Read more Product updates

Turn Companies into Communities with Workplace Profiles

New Workplace Profiles are the place to go to connect with colleagues and find out more about your team. Here’s how our new updates will help people connect and get more work done.

Read more Work hacks

What to look for in a business collaboration

Better connectivity and collaboration tools are making it easier than ever to work with other businesses. But what should you look for when you’re searching for a new organization to collaborate with?